Privacy Policy

Last updated: February 28, 2026

1. Introduction

Welcome to Dreams City Tours ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our Mumbai tours.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, hotel name/address (when you make a booking or enquiry).
Booking Details: Tour name, date, number of people, special requests.
Usage Data: IP address, browser type, pages visited (collected automatically via cookies/analytics).

3. How We Use Your Information

We use your information to:

Process and confirm your tour bookings
Send booking confirmations, reminders & updates
Respond to your enquiries and provide customer support
Improve our website and services
Comply with legal obligations

4. Sharing Your Information

We do NOT sell your personal information. We may share it only with:

Our drivers/guides (only necessary details for pickup)
Payment processors (if you pay online in future)
Legal authorities (if required by law)

5. Data Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access, update or delete your personal information
Withdraw consent for communication
Contact us to exercise these rights

7. Cookies & Tracking

We use essential cookies for site functionality. No third-party advertising cookies are used.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with updated date.

9. Contact Us

If you have any questions about this Privacy Policy, contact us: